Indian Railways – Paperless Unreserved and Platform Tickets…
With a view to cut down queues at counters at Railway stations and to facilitate convenient booking of tickets by passengers, Indian Railways have introduced the facility of paperless unreserved tickets through mobile phone over suburban sections of Central, Western, Southern, Northern (New Delhi- Palwal section), Eastern and South Central Railways. Further, a pilot project of booking of platform tickets through mobile phones has also been introduced on some stations of these Zonal Railways.
Leveraging new technologies to facilitate passengers is a continuous and ongoing process.
This information was given by the Minister of State for Railways Shri Manoj Sinha in a written reply to a question in Rajya Sabha on 26.02.2016 (Friday).