Indian Railways – Clean My Coach’ Service in Train Coaches…
Ministry of Railways has recently launched the ‘Clean my Coach’ service. As per the scheme, for any cleaning requirement in the coach, passenger sends a Short Message Service (SMS) on a specified mobile number which is immediately acknowledged along with a code. A message is also sent by the server to the mobile number of On board Housekeeping Service (OBHS) staff travelling on the same train along with the details of the passenger such as coach number, berth number. OBHS staff contacts the passengers and carries out the cleaning work as per demand.
Presently, around 600 trains are covered under this scheme. Identification of trains for provision of this scheme and its proliferation is a continual process. However, the present service can work only on trains covered under OBHS.
This Press Release based on information given by the Minister of State for Railways Shri Manoj Sinha in a written reply to a question in Lok Sabha.