F.A.Q for Banks: New Pension Scheme –Additional Relief (NPS- AR) Scheme
How is the PPPO different from a PPO?
PPPO (Provisional Pension Payment Order) is issued to CPAO for disbursement of additional relief (NPS-AR Scheme) in death/disability cases to Government Employees for their families who joined Government of India Service on 1st January, 2004 onwards and subscribed to New Pension Scheme.
PPPOs are orders for disbursement of defined benefit pension provisionally;
PPPO has three copies –
- Disburser’s Copy (First) retained in CPAO;
- Pensioner’s Copy (Second); and
- Bank’s Copy (Third) for information to the pension account holding branch;
This pension is paid direct to the account of pensioner by CPAO and not by bank;
All action for providing service to the pensioner and CPAO is at the Bank branch where the pensioner holds his account; and
The PPPO No. contains Alphanumeric number (N +11 digits) starting with ‘N’ whereas PPO is 12 digit numeric code.
What is the use of Bank Copy of PPPO?
Bank Copy of PPPO is to be used only for identification purpose within the Bank branch where the pensioner holds his account (no payment may be made against this copy).
How many days are given to the bank to complete the identification of the pensioner?
The bank should communicate the completion of the identification process to CPAO within seven days;
The Pensioner’s portion should be handed over to the pensioner during identification process; and
The confirmation should be immediately electronically intimated to CPAO at firstname.lastname@example.org
What are the responsibilities of Bank in providing service for facilitating payment of Provisional Pension?
To obtain Life Certificate for the first time as well as annually and other Certificates as mentioned in the Scheme Booklet;
To obtain undertaking for recovery of excess payment, if any, on account of delay in receipt of any material information or due to any bona-fide error;
In case of death, family of pensioners/family pensioner will intimate Bank and the same will be communicated to CPAO by Bank; and
Communicate electronically the receipt of each of the above within a day of receipt to CPAO at email@example.com.
For any clarification required by the bank, they may get in touch with CPAO through e-mail (firstname.lastname@example.org) or letter addressed to Senior Accounts Officer (RBD). Central Pension Accounting Office, Trikoot-2, Bhikaji Cama Place, New Delhi-110 066. Phone No-011-26162083.
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